Car Insurance - Telemarketing Assistant Manager

Date Posted: 30+ hari yang lalu

Job Description

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia

Job Description

  • Manage overall operation on the call center and logistics
  • Strategically hire, train, and manage Operation teams
  • Implement and refine process and procedures to improve overall operations and meet SLA’s
  • Partner with product team to determine how technology help to streamline day to day operation.
  • Previous experience managing and optimizing call center and logistics is highly proffered.
  • Analyze key operations metrics to determine KPI and SLA for operation team.


  • 5+ years of Telesales Experience in Car Insurance
  • Experience hiring and developing a telesales and logistic team.
  • Experience coordinating projects & campaigns across teams.
  • Ability to multitask and execute in a fast-paced, team-oriented environment
  • Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
  • Strong problem solving skills and ability identify root causes
  • Working knowledge of medium-large operations in bank or insurance call center
  • Bonus Points: Experience in managing large scale operation teams either in bank or insurance call center

Related Jobs


    - Posted9 hari yang lalu

    Telkom (Persero) dan telah memiliki pengalaman yang sangat baik di HR Service Management. Pendidikan min D3 Bidang kesehatan. Memiliki SIM C & Sepeda Motor.

  • Klien kami yang bergerak di bidang pendidikan ( Bimbingan Belajar ) sedang membuka lowongan sebagai *" Staff Operasional "*. A. Pria (Maksimal usia 35 tahun).

  • Head of Brand (Skin Care)

    - 30+ hari yang lalu

    Proven work experience as a product manager or brand manager. Analyse brand positioning and crystallise brand ideas, translating consumers insights into…


    - Posted6 hari yang lalu

    Pengalaman Driver/sopir mobil Box besar -+ 2 tahun memiliki SIM B umur max 50 tahun Jenis Pekerjaan: Kontrak Gaji: Rp4.500.000 - Rp5.500.000 per bulan…

  • Take a customer-driven approach to creating marketing and advertising materials. Presenting concept visualization through sketches, drawings and illustrations.

Job Detail

  • Job Id
  • Location
  • Company
  • Type
  • Employment Status
  • Positions
  • Career Level
  • Gender


Sponsored by connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Latest Job