Baru Senior Manager, Retail Intelligence

Date Posted: Hari Ini
Salary:
Jakarta

Job Description

Job Description


About the job

Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

Responsibilities

Client Servicing

  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
  • Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
  • Identify and recommend enhanced and new services that answer clients' business needs
  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
  • Build and maintain ongoing relationships with the identified key persons within the client organization
  • Attend client planning meetings and contribute by matching NielsenIQ products to client needs
  • Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients

Financial Management

  • Manage client funds and ensure that all funds are depleted by year-end
  • Contribute a minimum of 5 proposals to proposal pipeline
  • Contribute to overall team plan by generating revenue and/or cost-savings ideas

Functional/Technical

  • Maintain accurate and up-to-date knowledge of research techniques and applications
  • Provide value-added analyses and respond to special requests
  • Manage data quality issues by overseeing data inquiry process
  • Ensure standard operating procedures within area of responsibility are observed
  • Recommend improvements in work processes within area of responsibility

People Management

  • Set objectives and monitor performance for the team
  • Ensure recognition of effective work performance and utilize effective disciplinary actions when appropriate
  • Address professional development goals and needs of direct reports
  • Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures

About you

You will MAKE A DIFFERENCE by partnering with our clients and using data to explain what is happening with their brands and what they should do to improve business performance. Working with both your NielsenIQ colleagues and spending time with clients, you will build partnerships to allow you to understand your client’s needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth.


Qualifications
  • Minimum Bachelor’s Degree is required, Master’s Degree is preferred
  • Minimum 4 to 5 years of working experience in FMCG/Service/Retail industry
  • Proven expert knowledge of the market research industry as well as key research techniques and methodologies
  • Expert knowledge of statistics and multivariate analysis
  • Project management experience is required
  • Proficiency in using Microsoft Office and Google Tools
  • Fluent in English and Bahasa Indonesia both written and verbal communication skills.

Additional Information


About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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Job Detail

  • Job Id
    5ae39063baef0c9a
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

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